Student FAQ

What services does Business Services offer?

Distribute financial aid, payroll and general refund checks.
Receipt payments for student accounts
Cash personal checks up to $15.00 for currently enrolled students.
Issue parking decals.

Do I have to pay the rest of my tuition if I am on the deferred payment plan and I drop a class or withdraw from college after the refund period ends?

Yes, you must pay the next scheduled balance on your account to avoid a service charge. Even if you drop a class during the partial refund period, you could still owe money. Dropping a class or withdrawing from JSCC does not always mean that your balance is zero. Check the dates before you drop the course to see how much refund you will receive.

The refund you receive after the 100% refund period is calculated as a percentage of your total tuition, not the amount you still owe.

Check your balance after you change hours to make sure that your account is paid in full. If you are on the deferred payment plan and you skip a payment a $25.00 service charge will be added to your account (not to exceed $50.00).
If you have questions about the deferred payment plan please contact Lynne Rouse at (731) 425-2613.

I have a credit balance on my account. What happens now?

Student balances are monitored daily for credit balances. Please allow at least 4 working days after the credit is applied to receive your check.

If you paid by check or cash, JSCC will issue you a check for the overpayment on your account. If you paid by credit card, we must credit the overpayment to your credit card.

If you have a question about a refund please contact Business Services.

How can I pick up my financial aid check?

Present two forms of ID - driver's license & JSCC student ID.
Business Services hours - 8:00 am - 4:30 pm (Monday - Friday)
Night Office hours - 4:30 pm - 9:30 pm (Monday - Thursday)
(night office only) 8:00 am - 12:00 pm (Saturday)
Lexington & Savannah Centers - please notify the Business Office if you want your check sent to one of the off campus centers.
Off Campus Distribution Request or call Business Services (731) 425-2603 to request a check sent to the Savannah or Lexington center.

Can I pay after business hours?
Yes. You can pay in JSCC's night office located in the classroom building room 135. You can reach the night office 4:300- 9:30 pm. Monday - Thursday by calling (731) 424-3520 ext. 316 or 800-355-JSCC ext. 316 (toll free west TN only).

You can place a check or credit card payment (absolutely NO cash) in the night payment box located in the classroom building. Please place the payment in an envelope along with your name, your social security number, the amount you are paying and a number where we can reach you.

You can pay online via Web for Students.

We will post all payment made after hours on the next working day. You will be sent a receipt in the mail.

What is a 1098T?

A 1098T is a form that shows how much tuition you incurred in the tax year and how much of your tuition was paid by third party payments such as Federal / State aid, scholarships etc.

Take the 1098T to your tax preparer to determine if you are eligible to receive a tax credit.